Process
From first conversation to launch — and beyond.
01
Discover
Understand the business, the customer and the real problem worth solving.
02
Strategy
Define scope, priorities and the approach that fits your goals and budget.
03
Design
Shape the experience — UX, visual language and content decisions.
04
Build
Develop, integrate and test across devices, browsers and edge cases.
05
Launch
Deploy, verify and hand over with clear documentation.
06
Grow
Care plans, retainers and iteration keep results improving.
Sales Journey
Discover → Understand → Trust → Qualify → Enquire.
Discover — Homepage / SEO / social / referral.
Understand — Service pages explain outcomes.
Trust — Work, clients and testimonials.
Qualify — Pricing and process set expectations.
Enquire — Request a Quote form.
Discovery — 30–45 minute call.
Proposal — Scope, timeline, investment and options.
Onboard — Contract, deposit, assets and kickoff.